Job File Coordinator
Full Time • Lakewood
Benefits:
- Competitive salary
- Free uniforms
- Health insurance
- Paid time off
Servpro of Lakewood East is hiring a Job File Coordinator!
Benefits
- Competitive compensation
- Superior benefits
- Career progression
- Professional development
And more!
The Project Coordinator will work as a liaison for the customer to identify project requirements and specifications as well as administer and organize projects and support teammates. If you are self-motivated, organized and have outstanding customer service skills, you could thrive in this environment!
Key Responsibilities
- Audit & Compliance: Review all job files (photos, notes, and moisture readings) to ensure they meet SERVPRO corporate and insurance program standards.
- Project Tracking: Monitor the "Work-in-Progress" (WIP) board to ensure jobs are moving through the pipeline from initial call to final invoice.
- Estimating Support: Assist Project Managers in drafting preliminary estimates using Xactimate and proprietary SERVPRO software.
- Communication: Act as a primary point of contact for insurance adjusters, providing them with the documentation they need to approve claims.
- Customer Service: Provide empathetic updates to homeowners and business owners during their restoration journey.
Position Requirements
- High school diploma/GED (preferred)
- At least 1 year of customer service and/or office-related experience
- Ability to multitask and to remain detail orientated
- Must be knowledgeable in relevant computer applications
- proficient in xactiomate
Skills/Physical Demands/Competencies
This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law
Each SERVPRO® Franchise is Independently Owned and Operated.
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.
Compensation: $55,000.00 - $72,000.00 per year
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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Career Development
Service to the Community
Being Part of a Team
Stability & Growth